We prioritize safeguarding your personal data and valuing your privacy. This policy outlines the ways we gather, utilize, share, and secure your information when you engage with our website, book with us, or use our services online or in person.
We may collect these categories of information:
Identity Details
Full Name
Email Address
Contact Number
Postal Address
Financial Information (handled securely by third-party services)
Official Identification (for age and identity verification where necessary)
Booking & Interaction Records
Reservation Log
Preferences and Requests
Service Usage on Premises (e.g., spa, dining, gaming)
Technical Details
Internet Protocol Address
Device Information and Browser
Cookies and Tracking Tools
Site Interaction Information (e.g., pages viewed, clicks)
We utilize your information for these purposes:
To handle bookings and reservations
To confirm your identity and age
To facilitate secure transactions
To tailor experiences for you
To provide booking notifications and updates
To offer customer assistance
To enhance our website and services
To meet legal and regulatory obligations
We do not trade your personal information. However, we may share it with:
Reliable service providers (e.g., payment handlers, support platforms)
Authorities or legal entities, as mandated by law
Collaborators for marketing, with your approval
We employ cookies to improve your experience, assess site traffic, and customize content. You can adjust your cookie settings through your browser.
We use industry-standard security practices to shield your data from unauthorized access, loss, or abuse. Payment processes are encrypted and conducted safely.
Based on your jurisdiction, you may possess rights to:
View your personal data
Amend or update incorrect information
Request data removal
Revoke consent for specific data use
Challenge or limit data processing
To execute these rights, reach out to us using the information below.
We keep your personal information only as long as necessary for the reasons outlined in this policy, or as mandated by relevant laws.
Our offerings are designed for individuals 18 years or older. We do not intentionally gather information from minors. If we find we have collected data from a child, we will promptly delete it.
We may periodically revise this Privacy Policy. Any modifications will be published on this page with the new revision date. We advise reviewing it regularly.
For any questions or worries about this Privacy Policy or your data, please contact us.